HNS Policy
HNS will accept electronic claims via the following methods:
- HNSConnect®
HNS accepts HIPAA compliant ANSI 5010 837p claim files submitted to HNSConnect® directly from the physician’s practice management software. HNS cannot accept 837p claim files submitted in version 4010.
For assistance with submitting 5010 837p files to HNSConnect® via direct submission from practice management software, please contact your HNS Service Representative or click the link to email Support. - Office Ally™
If your software system cannot produce the required HIPAA compliant 837p 5010 claim files, you may submit your claims to HNS through Office Ally™. HNS cannot accept claim files from any other clearinghouse.
For information about filing claims through Office Ally™, click here.
Important Note:
Remittances associated with claims submitted via Office Ally™ will be sent to you from HNS and EOPs for those payments will be available through your HNSConnect® account. - Manual Entry via HNSConnect®
You may file claims to HNS by manually entering claim data into HNSConnect®.