For the following North Carolina contracts, providers must send claims for all covered services directly to HNS (this includes self funded plans that utilize a HNS contracted payor as a Third Party Administrator: [TPA]):
CIGNA Healthcare
Diabetes and Heart Care Plan (CSNP)
HealthSpring
HealthTeam Advantage
MedCost
Blue Cross Blue Shield of North Carolina (BCBSNC)
BCBS Advantage
BCBS Options
BCBS Care
BCBS Choice
BCBS Select
Federal Employees Program (FEP)
All BCBS PPO Plans
All BCBS Out-of-State Plans
Blue Medicare Supplement Plans
NC Blue Medicare (Replacement Plans) and Healthy Blue Medicaid are NOT filed through HNS. Please submit these claims directly to BCBSNC or follow the instructions on the member’s ID card.
For the following South Carolina contracts, providers must send claims for all covered services directly to HNS (this includes self funded plans that utilize a HNS contracted payor as a Third Party Administrator [TPA]):
