Electronic Claim Filing

HNS Policy

HNS will accept electronic claims via the following methods:

  1. HNSConnect®
    HNS accepts HIPAA compliant ANSI 5010 837p claim files submitted to HNSConnect® directly from the physician’s practice management software. HNS cannot accept 837p claim files submitted in version 4010.
    For assistance with submitting 5010 837p files to HNSConnect® via direct submission from practice management software, please contact your HNS Service Representative or click the link to email Support.
  2. Office Ally™
    If your software system cannot produce the required HIPAA compliant 837p 5010 claim files, you may submit your claims to HNS through Office Ally™. HNS cannot accept claim files from any other clearinghouse.
    For information about filing claims through Office Ally™, click here.
    Important Note:
    Remittances associated with claims submitted via Office Ally™ will be sent to you from HNS and EOPs for those payments will be available through your HNSConnect® account.
  3. Manual Entry via HNSConnect®
    You may file claims to HNS by manually entering claim data into HNSConnect®.