HNS Policy
Except as noted below, co-payments, co-insurance, and/or deductibles must be collected, at the time of service, for all covered services provided.
Important Note:
If the amount of the covered service(s) provided on a given date of service is less than the co-payment, only the sum of the contracted allowables may be collected.
If the sum of the cost of covered services exceeds the amount of the co-payment, only the co-payment amount may be collected.
If co-payments, co-insurance, and/or deductible are not collected at the time of service, for more than three consecutive office visits, there must be a written payment plan signed by the patient (or patient’s legal guardian) included in the health care record.
HNS providers may not waive or reduce co-payments, coinsurance, or deductibles or offer to waive such amounts. This includes offering discounts and agreeing to accept what is paid by the insurance company.
Waiving, or offering to waive, co-payments, coinsurance, or deductibles will result in immediate dismissal from the HNS Network.